FAQ

What types of products does JAAVIKA offer?

JAAVIKA specializes in a stylish collection of women's lingerie, including trendy hipster panties and chic bikini bottoms. Our products are designed to combine comfort with eye-catching designs, utilizing high-quality materials and vibrant prints.

How can I ensure the right fit when purchasing lingerie?

To ensure the right fit, we recommend consulting our size guide available on the product pages. It is important to measure your body accurately and compare your measurements with our sizing chart to select the best size for your comfort and style.

What is your return policy for lingerie items?

We have a 14-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You will need to contact us within 14 days of receiving your item to initiate the return process.

How long does shipping take for orders within India?

Orders are typically shipped within 0-7 days. The delivery time is estimated to be between 5-9 days across India, although certain locations such as the North East, Andaman and Nicobar Islands, Lakshadweep, and some areas of Ladakh and Kashmir may take longer, usually between 5-15 days.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring you receive the correct product in good condition.

Can I exchange an item for a different size or style?

We do not offer direct exchanges. The fastest way to obtain a different size or style is to return the item you have and, once the return is accepted, make a separate purchase for the new item.